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Word Converter (1 viewing) (1) Guest
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TOPIC: Word Converter
#2302
Alex5 (User)
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Word Converter 2 Years, 1 Month ago Karma: 1  
Hello Globalsight,

After a small restructuration, my GlobalSight server is back online again.

However, I'm having problems with the converter(s).

Would you tell me what's the best procedure for the following example?

Example:

Client A sends me 3 documents to be translated

Doc-1.doc (Word 2003)
Doc-2.doc (Word 2007)
Doc-3.doc (Word 2010)

Questions:

1 - Which Converter shall I install in order to be able to create a job with this 3 documents?

2 - Is it possible to install 2 converters in the same computer at the same time, say Ms Office 2007 and MS Office 2010?

BR

Alex
 
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#2303
eakkas (User)
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Re:Word Converter 2 Years, 1 Month ago Karma: 3  
Alex, the easiest is to simply save these files as docx and use the Office 2010 filter. This works fine regardless of the document being created by 2007 or 2010. Since docx does not require an external converter (unlike doc) the room for error is much smaller.

If you want to use doc, you will have to install the MS Word doc converter. You only need it once, a doc is a doc regardless of the Office version that was used to create it.
 
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#2304
Alex5 (User)
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Re:Word Converter 2 Years, 1 Month ago Karma: 1  
Hello Eakkas,

Thanks for replying.

Until now I tried to upload different Word 2003, Word 2007 and Word 2010 documents. Most of the times I always get a failure message, even when uploading "DOCX". This question is still a "pain in the backyard".

It would be better if GS recognizes from itself the document type, no matter if MS Office, tagged or Open Source.

Best regards!


Alex
 
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#2305
Alex5 (User)
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A possible solution 2 Years, 1 Month ago Karma: 1  
I red a forum post at:
http://www.globalsight.com/index.php?option=com_fireboard&Itemid=101&func=view&catid=26&id=&id=484&catid=26

namely:

"This issue has been resolved. I had added an account on my server called "converter" and configured the GlobalSight converter services to log on as that user. But the converter account was *not* an Administrator account. Once I added converter as a member of Administrators the Word conversion is working fine."



Once again, I think this issue has something to do with the

"INSTALL as ADMINISTRATOR" question...
 
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#2306
Alex5 (User)
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Some conclusions... 2 Years, 1 Month ago Karma: 1  
Hello again,

I think I got it...


1 - The file folder names CANNOT contain special characters

Example: D://Clients/Übersetzungen/

The system won't recognize it and you get a failure message


2 - I tried to reconvert 2 DOC files (60,000 words) into DOCX and it works perfectly, allthough it takes some minutes until it is ready for translation.

One other point is: when converting the DOC into DOCX, you'll need to mark the option

"Maintain compatibility with previous Word version"

Following this same logic, the name of the file CANNOT contain special characters, and PERHAPS are empty spaces also not allowed...

And now it's time to go work!

Best regards!

Alex
 
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Last Edit: 2012/07/17 15:24 By Alex5.
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